Hanks Clothing Customer Comments

I'm so totally impressed with your service. As a first time user of your company through the Internet, we the consumers are always looking for that one perfect place were you can shop and feel safe, secure and treated like part of the family. I have dealt with a lot of on line store's but never in my wildest dream I could imagined the kind of service that I received from Hanks and its employees.
 I found myself five days from the deer season opener with a pair of boots that were two years old and already ripped up. I found Hanks Clothing by doing a web search and you caught my eyes. Not only did I place my order on the 27th of November, but I was told that I would have it by Saturday the 31st. Yea, sure I heard that before. Well I had to eat my words. Hanks delivered the goods by the 30th and free of charge. You have a customer here for life. Thank you all. You save the hunting season.
Antonio B.
New Jersey
 
This was my first time ordering from you. I will continue to order from you in the future. It was a pleasure and you shipped very quickly. I love the clothes and the prices you offer. Keep up the good work. Thanks...... Danielle C.
 
Just received my order and wanted to tell you how pleased I am with my first-time buying experience at Hank's. The Website was easy to navigate, search, and place my order; everything went smoothly and "unfrustratingly". A pleasant change. My order was shipped promptly, more promptly that I had expected--even when many online companies say "your order will be shipped on date xx and arrive by date xx," so often it never turns out that way. You were true to your word and I appreciate that. The prices are resonable and the product I ordered is exactly what I wanted. Hank's was the only retailer I could find for quilted, insullated mens long johns (Codet Thermals). There are many items I plan to purchase for the upcoming holidays, and Hank's is now part of shopping list. Many thanks for a great experience.

Mark G.
 

 

My husband and I are very pleased with the web site.  We are impressed with the delivery speed at which we receive our orders, and the response time to my calling to correct an error I made during ordering.  If possible, we would ask every company to hire your employees, respect and the courtesy, speed, and over all great service we have received from your company! Please keep up the great work ethics and please pass on our opinion to everyone that works for your company.  It a pleasure doing business with you.  (P.S.--We really do spread the word about your company to our friends and family!)

Name: Marlene P
 
 

Hello, I am a new customer for you. Hopefully a repeat customer as well.  I want to let you know what a great experience I had ordering from your company.  I have been looking for ages for a pair of pull on duck-boots!  
I had done many searches on the internet over a long time  to find a pair of unlined duck-boots. I wanted to replace a worn out pair form Eddie Bauer. They didn't have this anymore at this time. I found the Baffin brand on your website which I wore for the first time tonight.  They are great!  Made in Canada as well.  WE don't really like the Chinese stuff if we can avoid it.  I never heard of this brand but I really like the quality.  I even bought the low top duck-shoe in this brand as well.  I first ordered the duck- boot and your customer service lady was just great!  I really can't remember her name? Holly?  She researched the product to give me the specs on the lining material. I later thought about it and thought I would also order the duck-shoe as I was hoping that I was going to be very happy  with this brand. I had called back and got a different lady, Julie?  She also did a fantastic job. Julie was able to combine the orders to save a few dollars for me and the order was shipped out pronto that da
y.  I will be doing more business with your company!!!!!!!!
Thanks again and keep handling Baffin boots!

Ron G
 
 

The Acorn slippers I bought are wonderful. I had a pair before that wore out, but these are even better. and there was good service getting them!
 
 

I saw someone wearing a John Deere "Country Girl" sweatshirt in an airport one day and strangely felt it was something I had to own. Having grown up on a farm, but not living on one now, it spoke to my roots. Hanks Clothing was the only place I found on the internet that carried exactly what I was looking for, had it in stock in my size, and shipped it to me in just a couple of days. Thank you!
 
 

The Captain Cra-z Soap works just great on anything I get on my hands and can't get off with regular soap. So I just reach for it first.
I and my two little grand children less than a year old found the BUTT-PASTE just wonderful. It sure does a good job on little butts as well as old folks scrapes and rough skin.

Walker I. B
 
 

Your store is the first to offer me a choice of shipping carriers and freight prices. I chose the Post Office because it was cheaper and I wasn't in a hurry. My experience with your shipment was excellent. It was delivered just as quickly as UPS would have delivered it. I doubt if that will hold true in every instance but it's close enough for jazz. If your products come up in my Christmas needs, I'll call on you.

Thanks,

David Y
 
 

Thanks for every aspect of your company! start to finish, great job
 
 

Quick and speedy shipment of order. All items I ordered were in stock and ready for shipment.
 
 

My order was exactly what I was looking for. Shipment was fast and the product was perfect the price was very comparable if not cheaper than what I could find locally , I will be a repeat customer.

Eric H
 
 

Great!

John W. L
 
 

I found dealing with your company very pleasant.  Great response time to my order, friendly phone call about credit card problem.  Great deal for both of us to order more items to get to the free shipping amount.  One suggestion for your website is to put a breif page about your company, its history, about the workers, etc.  I usually feel more comfortable purchasing from a company the more I know about it.

Adam V
 
 

I just wanted to say thank you for my order. You folks are the BEST internet company that I have done business with. My order arrived like three days after I placed it. Perfect. You are now in my favorite web sites. I'll do business with you all again. Thanks,

Walker I. B
 
 

I just want to thank you for your speedy service.  I placed an order last week for some Red Wing socks.  I received them Monday.  My husband loves these socks and they are hard to find now that we live where we live.  I will definitely visit your website again.  

Billie W
 
 

Have been very satisfied with the two types of shoes I ordered------they arrived in good shape and in a timely manner------
The whole purchase experience was very good.

Marilyn K
 
 

Very easy transaction, will definitely shop again
 
 

THANKS FOR THE GREAT SERVICE...TIME AND TIME AGAIN !!!!!!!!!!
 
 

My husband is very happy with his work sweatshirt-we visited other sites and found Hanks to have just the item we wanted and at the most reasonable price!  And it was received quickly! Great job!  All the men on my husband's crew plan on ordering the same from Hanks as well! Thanks! We will be back!

R Schaefer
 
 

Service just right. Products as advertised, fair price, delivered quickly but, more importantly, when promised. Good keeping in touch with me.

William M. C
 
 

I am a dairy farmer and your company has made it very simple to get the product I need.  I don't have to leave the house to shop.  I have bought over the phone and internet.  

Mark H
 
 

I have been looking for a certain Wigwam sock for years and found it on your web sight but the sizes were not listed and I called your 800 # and the most delightful person went onto the store floor to check out what the various size range was for M / L / XL ... I wish I had written down her name ... Great customer service

Kokie M
 
 

When I rec'd my recent order I was sent an email asking if I was satisfied. I replied that the shirts were perfect but the hat color was way off. I rec'd an immediate credit for the $10 hat. I had not suggested I was returning it, just that I was disappointed. Nicole in customer svc went above and beyond to keep me a more than happy customer. Thanks to Hanks and to Nicole.  I will be back.  I have Deere loving grandkids!

Nancy K
 
 

My Husband loved the 'Acorn' slippers! Your customer service and shipping are excellent... I will be a return customer.
 
 

Excellent timely service....I had made a mistake on the size and called within 1/2 an hour  and it was taken care of immediately without any hassle....appreciate your service ....always great to do business with you...
 
 

The delivery service was too good to be true. You can't beat next day delivery. I am very impressed and plan on doing more business with you. Thank you,
 
 

Thank you for carrying the Red Wing Comfort Force boot insoles in your online store. I cannot find them around home and they are very difficult to find over the internet. Thanks again for stocking them. I hope to do business with you again in the future.
 
 

One of the best internet buying experiences ever.
Also, your price for this item was the lowest posted price I found on the internet .
I will be doing business again with Hank's..
Thank you ,,,

Sam s
 
 

I can't say enough about the call I received re my order when we ran into difficulty with the charge card-the code on the back had a number worn off. She was able to correct the problem & have the order shipped out immediately.
 
 

Service was great, expressed concern on delivery of products. Will order from this site again. I've already recommended this site to others! Thanks, great job!
 
 

We have searched everywhere for brushed Wrangler Jeans and
these were just what my husband wanted.  We will order some
more!!

Patsy B
 
 

We have been using your company for at least three years. We have been extremely satisfied with every product that we ordered! Keep up the gook work.

Lewis T
 
 

Thanks to the help that the employee gave me in getting me the product that I wanted. It was shipped immediately!!
Thanks much.

Jim B

 
 
 
You guys were awesome , handled everything perfectly !

Kyle h
 
 

Site was easy to use for on-line order and received in stock product quickly and was updated regularly on order status

Scott D
 
 

The Socks where the ones my father used to buy several years ago and the store that carried them discontinued them and brought in another brand and then discontinued them.  He was real glad we could purchase these socks again.

Charlotte S
 
 

Ordering was very simply, everything was there, ?  answered before you had them, and deliver was great, my order was on time and delivered right to my my PO box, loved the delivery service THANKS!

Lala L
 
 

Keep up the good work!!!! I purchased some socks last week and
I am very happy that you stock Rail Road socks. Thank you for the fast service. Sincerely, Gregg B
 
 

 
Great Muck Boots.  Holds up and the product stand on it's own. Why by any where else.   Get them now!!!!!!!!!   Great!!!!! items.

Paul C
 
 

Thank You for a very nice priced quality shirt that I need for work.
I work on a Major Highway as Maintenance Person and this Lime green shirt makes me stand out above the rest.

Thanks Again
 
 

Dear Sir or Madame,  Thanks for your attentive service and attention to detail.  My order was promptly processed and delivered quickly.

Jeff W
 
 

Recently bought Barge.  My dad used to repair shoes and I know how great that stuff is. Its now hard to find. Thanks for having it at such a great price.  Also noticed some other household items (hard to find)and made another order to you fine folks! Have a great weekend!

Wally H
 
 

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Hanks Clothing

  • 3119 Pearl St Endicott, NY
  • NY 13760
© 2012 Hanks Clothing For Men and Women, Inc. All Rights Reserved