Choosing the right boot…Pay more attention to the boot than the Brand.

While waiting on customers I will occasionally overhear them talking to their friends who are shopping with them that a particular brand boot didn’t hold up for them or they couldn’t get them to last. I’ll always engage in a conversation with them and after a minute or two I come to the same result 99% of the time. What I have found is that it isn’t the brand that is the problem, it’s the boot. Confused yet? Well let me explain a bit more.

To help you understand I’ll use the Rocky Boot Brand as an example. Rocky has 3 separate boot divisions within it’s brand. They have a work, outdoor, and uniform division…all branded under the Rocky name. Now these different divisions all have a line of boots designed for different environments. If you buy the wrong boot for your working conditions then you could end up with a boot that performs poorly in your working environment.

One of the common errors customers make is buying a boot from the hunting or uniform division and using it in a work environment. Hunting boots will perform no better as a work boot than a Corvette will as a pickup truck. Try using a $60,000 Corvette as a pickup and it won’t last 6 months. Same deal with using a hunting boot as a work boot. You’ll get about 4-6 months out of them. This is were the brand gets blamed by mistake. If you mistakenly buy a work boot for use in a hunting or uniform environment the wear won’t be an issue as they will hold up. You’ll sacrifice some comfort and features though that are present in the proper boot for those uses.

So when out shopping for footwear ask a clerk what’s the best boot for you. They should ask you what you are using the boot for. If it’s for work they should ask you where you work, what your job duties are, and what a normal day is like on your job. They can then point you towards the right boot for what you are using it for. This will prevent you from buying the wrong boot for the wrong purpose.

Brian
Hanks Clothing

At Hanks we pride ourselves on super Fast Shipping

Here at Hanks our customers have told us that nothing pleases them more than receiving their order super fast. That’s why we have built our warehouse and packing model around fast same day shipping no matter what the volume. We receive email after email from customers just blown away at how fast their order arrives! We just can’t hear it enough and it never gets old!

Even at the busy shipping season we don’t rest until the UPS truck pulls out of the lot on Dec 23rd. We can pick, pack, and place an order for shipment in 3-5 minutes if need be. No one in the industry is faster or more accurate than Hanks.  If Hanks can’t get it to you no one can!

So when you need an item and want to know when it’s going to ship and don’t want to hear in 3-5 days than Hanks can get the job done!

Brian

A Great Lesson In Customer Service From Apple…As In Not What To Do.

If your familiar with the I Phone or I Pod Touch then you’ll know what I am talking about. On Friday July 11th Apple rolled out a new I Phone and a software upgrade for all I Phones and I Pod Touches. Problem is nothing worked. There were worms in the Apple. Customers waited for hours only to be told to go home to activate their phones. When they got home it wouldn’t work either. Worse yet many customers who tried to upgrade the software had their phones turned into bricks…non functioning except to dial 911 calls. But that wasn’t their biggest mistake…. [Read more →]

Hanks Clothing Press Release 6-21-2008

Hanks Clothing goes Global

HTML Version Here | PDF Version Here

Hanks Clothing Now Accepting Pay Pal

Hanks Clothing Payment Options

Hanks Clothing is now accepting Pay Pal Express payments as an alternative payment option at checkout. I think it is going to be a popular option. It wasn’t live on the site for 5 minutes when we received our first order using Pay Pal Express as a paymet option. One more reason to shop with Hanks Clothing!

Brian